Your Privacy is Important

We value the trust you have placed in us by using our service for your training needs. Because your relationship with us is financial in nature, the protection of your privacy and prompt resolution of your questions is particularly important to us.

It is our policy to maintain confidentiality over your personal information. We will NOT sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We also encrypt your information (email address, password) in our database and only allow authorized employees who are trained in protecting your privacy to access any account information.

Thank you for making us a global leader in online training.

Sincerely,

LearnItFirst.com

Contents of this Document:

How does LearnItFirst.com safeguard your personal information?
What personal information do we collect?
To what parties do we disclose personal information?
What should you do in case of errors or questions about your account?

How does LearnItFirst.com safeguard your personal information?

LearnItFirst.com automatically encrypts your personal information in our database to prevent unauthorized access and/or contact harvesting. We also do not store your credit card information in our databases. Once your information reaches us, it resides on a server that is heavily protected. We maintain strict electronic and procedural safeguards on your information. Only authorized employees are permitted to access customer information. Authorized employees have been trained on how to handle information properly and are subject to strict limitations and guidelines in the handling of that information.

What personal information do we collect?

Information we voluntarily receive from you - When you open a LearnItFirst.com account, we require certain information, such as your name, address, and email address. When you purchase a LearnItFirst course, we collect transaction information needed to perform the service such as credit card, debit card, or banking information. When you sign up for optional features or products, we collect information needed to provide the service or to establish that you qualify for such features or products. For example, if purchase a LearnItFirst course, we are required by the state of Texas to collect your address to determine whether or not you are required to pay sales tax on your transaction (only residents of the state of Texas are required to pay this tax).

When we cannot verify the information you provide online, we may ask you to send us additional information, such as your driver's license or a recent utility bill, or to confirm your location through an automated phone-back process. This verification process is necessary in order to safeguard your account against potential fraud.

Information about you from third parties - When you add a credit card or debit card, we use card authorization and fraud screening services to verify the information you provide. We may receive personal information about you from our subsidiary and affiliated companies to provide integrated customer support, to facilitate a payment transaction or to investigate potential fraud, illegal activity or violations of the LearnItFirst.com User Agreement.

To what parties do we disclose personal information?

Card authorization and fraud screening services - If you purchase a LearnItFirst course, we will notify the payment service(s) used during the transaction and provide them with the information needed to complete the transaction, to verify that your card information and address match the information that you supplied to us and that the card has not been reported lost or stolen.

Other LearnitFirst.com LLC corporate entities - We may disclose personal information to other LearnItFirst.com corporate entities to process payments and provide integrated customer support related to LearnItFirst.com transactions, as well as to investigate potential fraud, illegal activities or violation of the LearnItFirst.com Terms of Service.

Companies with whom we jointly offer products - If you sign up for a co-branded version of LearnItFirst.com, we will share only the minimum information to provide enhanced integration between LearnItFirst.com's and the partner's services. We may provide personal information to companies that offer co-marketed or "private label" products and services with us. For example, we disclose information to PayPal, our payment gateway, to determine customers' eligibility for the LearnItFirst.com service.

Agencies or authorities with whom we are legally required to cooperate - We may disclose information during the investigation of fraud or illegal activity. For example, we may disclose personal information in response to a subpoena, warrant, court order, or comparable legal process.

You have the choice of closing your LearnItFirst.com account. If you choose to close your account, we will mark your account in our database as closed but will keep your personal information in our database. Your information will be used only for fraud prevention, to assist law enforcement, or as permitted by law. You have the ability to review the LearnItFirst.com Privacy Policy anytime by clicking the Privacy link in the footer of every page on the LearnItFirst.com website. If you have any other questions about LearnItFirst.com's privacy practices, please feel free to click the Contact Us link in the footer of every page of any LearnItFirst.com website.

What should you do in case of errors or questions about your account?

A record of all your course history and course purchases is available online in your My Account page, and we encourage you to review this regularly for accuracy. If you think your Account information or a transaction receipt is wrong, or if you need more information about a subscription listed for the Account or receipt, contact us as soon as you can. In case of errors or questions about your electronic transfers contact our customer service center by clicking the Contact Us link in the footer of every page on any LearnItFirst.com website. We must hear from you no later than 60 days after we sent the first receipt or notice on which the problem or error appeared.

If you contact us to report a possible error or question:

Tell us your name and email address.
Describe the error or the transfer you are unsure about, and explain why you believe it is an error or why you need more information.
Tell us the amount of the suspected error.
Tell us the website of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.