Purchasing Questions

• How soon before I can watch the videos? Instantly upon credit card payment.
• Do the videos ever expire? No! These videos are yours to keep as long as you want to keep them. The only thing that "expires" is the option to download the videos from the training course. Example, let's say that you purchased the Windows Server 2008 Administration course. You have up to one year to download your videos. After the one year access period is up, you may no longer download videos however the videos that you have already downloaded do not expire - you can watch them 2, 3, or even 10 years from now!
• How many videos can I download? You can download every video in the course(s) you have access to, subject to our Terms of Service of course.
• When I purchase a course, does that mean I can download every video on LearnItFirst? No, each course requires a separate license. Just as you would expect to buy separate books for separate subjects in a bookstore, our courses require separate licenses.
• What payment options do you accept? Credit cards, PayPal, checks, and purchase orders. more info
• Do you do recurring billing? Will my credit card be charged again when my access expires? No, this is a one-time charge.

Questions about the Videos

• What's the difference between the free videos and the subscriber videos? Nothing - every once in a while, we choose a few of the subscriber-only videos and make that video available for free.
• How long are the videos? Most of our videos are between 5 and 20 minutes long and around 4-18MB in size. That's the perfect size to download in a few seconds.